The customer did try to run the part without the vacuum and everything did run correctly.

They have not run easy upgrader, but can suggest that to the customer.

They have installed and earth clamp mod, and will verify that it was installed correctly.

MRC S/N U00509/15
Dispatch Nov 2004
Elect S/N U0407130053

Will contact customer to check voltages on the TB-11

When the customer clicks on home all, the Z axis counter will count and then the machine will time out about about 50 seconds. They used the secret home button and then tried to jog, again the counters would change but the axis would not move (all 3 of them).

No - nothing seems to be powering down, the axis just stop moving and the program continues to run (as does the spindle). There are no error messages on the computer. The customer sent the following: "The vaccum is being run at all times and yes it has the brushes on the motor assembly. I let it coo...

Customer issue: Customer with a MRC is having problems with all 3 axis not moving about 1/2 through cutting an Rtype F1. The program will continue to run and the spindle will continue to turn, just the 3 axis stop moving. The Z axis motor seems to get extremely hot when this happens. After the machi...

Customer Issue: An upgrade (DOS to VR) to 2 Novamills was completed (several months ago) and now that the customer is trying to use the machines none of the axis will home. The computer is connecting to the machine and the Denstep card is indicating an 8 on the seven segment LED. When the customer c...

Customer Issue:

The tool turret is not turning on a Novaturn. It was working earlier in the day. Turret gets very hot, and the fuses have been checked and are all fine.

The fuses were F1 and F2 from the transformer and if they were slow at blowing, then F5 on the Control Card. With the power turned on, F1 connected, the machine would blow the fuses as soon as F2 was connected. Transformer was replaced and machine functioned normally. Machine was run non-stop for 45...

Customer issue: When the customer turns on the machine they are blowing several fuses over and over again. This is a micromill that was built in the US (1996). It appears from the customers description that the fuses blowing are attached to the mains and transformer. They are also blowing the fuse o...

Denford Admin's response is right. Even with administrative priviliges assisgned to the person logging on I have found several networks that have the whole folder lock to read only after the installation because it is located in Program Files. There are also a couple of other files in there that wil...

Customer Issue:

Downloaded and ran Easy Upgrader 24/04/06 to help with comm issues between new computer and Microrouter Compact.

Old:

Firmware: 5035
FPGA: 14
CPLD: 0

After running Easy Upgrader

Firmware: 5216
FPGA: 17
CPLD: 9

Now getting "Incorrect axis configuartion" error

Any suggestions?

This is a request for all teachers from around the world. What are you doing in your classes with your Denford Machines? I have had a couple of inquires from both Educational Sales Reps and some teachers for ideas on additional curriculum to use. Also, how do you intigrate basic skills (math and sci...

There is one more thing to check, under the front edge of the saddle is a set screw that holds the brass sleeve in place for the X Axes lead screw. Ensure that this set screw is tight (but do not over tighten, as the sleeve is brass). Then try jogging again. You may need to remove the lathe from the...

When I manually move the X axis leadscrew the cross slide does not move. When I run the stepper motor for the X axis the leadscrew turns but the cross slide does not. Does this mean the saddle assembly is bad? If so how do I go about getting it replaced?

If you are sure that the stepper motor is engaging, then you certainly have a mechanical problem with the lathe. In your machine manual (I believe it will be in Chapter 7) is a section on Maintenance. Ensure that the lead screws have been properly cleaned and lubricated. Check to see if there is a n...

Description of problem:

When homing the X axis I can hear the motor running but the slide does not move.

Description of problem: I am not sure this is even an issue, but an observation. I wanted to make sure I was not causing future issues. I purchased the lathe essentially new from an Ebay seller. It even had the original packing and cosmoline protectant at the time of delivery. I purchased the VR sof...

Customer Issue: “With software running and MicroMill running, I click on the machine icon on right tool bar, says initializing (in green) then goes red ‘Machine Status Not Ready’. When I click to home the X Axis I get the message “Machine Error: Machine not safe – Homing aborted”. Details: Close the...

Description of problem: We have used Dentford turning program to develop a simple program to cut wooden pen blanks that are .625 inches in diameter to start with and 4.125 inches long. We are using superblanks from Penn State. The part is mounted on a mandrel between centers on the lathe. The cut is...

Description of problem: Over time, it seems as though the bearings or something similar that hold the XYZ motion components have either worn or loosened. There is no visible damage, but the router machine seems to have a bit of “play” in it which is resulting in a degree of error in precision. Two m...