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Class Factory error when connecting to Router 2600 Pro
Posted: Wed 08 Jul , 2009 8:21 am
by bradders
Customer writes .....
I am getting a "Class Factory error" when connecting to Router 2600 Pro.
Re: Class Factory error when connecting to Router 2600 Pro
Posted: Wed 08 Jul , 2009 8:22 am
by bradders
Admin replies.....
After lots of tests, and trying different PC's / usb cables / user logins it sounds like
when they disconnect from the machine in V5, the Baldor is crashing as he gets a device driver call failed after a few seconds. After this, they cannot connect to machine again without powering off the machine first.
He is currently opening the side of machine, to monitor 7-seg display while connecting/disconnecting
I suspect Baldor top board is faulty - he is willing to replace it himself if we got one out ASAP
Re: Class Factory error when connecting to Router 2600 Pro
Posted: Wed 08 Jul , 2009 8:23 am
by bradders
A replacement Nextmove top card (Orange 7 Segment display) was sent to the customer and this solved the problem