Problems using QuickCam Pro on site licence.
Posted: Wed 09 Oct , 2013 9:25 am
Hello.
We are having continued problems using QuickCam Pro on our site licence.
When we try to create a cutter path from an STL file we get the error message displayed below.
Our IT department has identified the problem to be that the “.” (full stop) in staffs user names is making your software fail at this point.
As the software is trying to write to a temporary folder the “.” is causing a conflict and not allowing the file to be written.
Our students do not have a “.” (full stop) in their user names and they can use the software without problems but the staff cannot under their own log ins!
We are having continued problems using QuickCam Pro on our site licence.
When we try to create a cutter path from an STL file we get the error message displayed below.
Our IT department has identified the problem to be that the “.” (full stop) in staffs user names is making your software fail at this point.
As the software is trying to write to a temporary folder the “.” is causing a conflict and not allowing the file to be written.
Our students do not have a “.” (full stop) in their user names and they can use the software without problems but the staff cannot under their own log ins!