Denford Software & Machines

I have a Vs3.50 which I am trying to run from a Macbook air running windows 8. There seems to be some sort of intermittent connectivity issue. The machine is disconnecting sometimes immediately after it has initiated. I am wondering if I need to download new firmware for compatibility with windows 8 or could it be a usb2 vs usb3 issue? has anyone else had this problem and resolved it? How can I find out what I need to do to get the machine running consistently again?

Thanks

I would imagine it is a PC/USB issue.

Make sure you have the charger plugged in as the laser requires 5 volts 500 Ma from the USB.

Also check the USB settings on the computer.

viewtopic.php?f=9&t=3365

Ive tried changing the settings and the laser cutter is still disconnecting.

Ive downloaded the new driver so will try that today.