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Help not displayed on windows7
Posted: Tue 22 May , 2012 1:47 am
by Steve
Cannot seem to get to the machine help to display. The help tries to connect to the internet?????
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 8:55 am
by Denford Admin
Works OK here.
Is it win 7 or vista ?
Are you trying from the menu or F1 key ? or are both not working ?
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 10:19 am
by Steve
This is from the ff1 or the help menu on Win 7 and on 2 new XP installs
See screen shot.
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 10:26 am
by Steve
What format is the help file stored as and where should it be located on the install?
I cannaot find a help directory
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 10:30 am
by Denford Admin
in C:\Program Files\Denford\VRTurning
or C:\Program Files (x86)\Denford\VRTurning
there is Turn.hlp and Vrturn.hlp
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 10:44 am
by Steve
both files exist but open microsoft help.
Is this file accociation?
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 11:04 am
by Steve
I think I have the answer.
The machines with the problem are all windows 7.
It seems this version does not have the software installed to view older help files.
The following link should resolve this.
http://support.microsoft.com/kb/917607
Will confirm when tested.
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 11:11 am
by Steve
Downloading and running this exe has resolved the problem.
http://www.microsoft.com/downloads/deta ... 8e02b32a2c
Re: VR Turning v1.28 released 30th Nov 2011
Posted: Tue 22 May , 2012 11:24 am
by Denford Admin
Those files will be on the next VR Turning CD... under \Utility\WinHelp4Win7