Bitmap disappears in QuickCAM Pro

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Bitmap disappears in QuickCAM Pro

Post by Denford Admin » Thu 19 Jul , 2012 17:00 pm

We've seen some issues where the imported bitmap image disappears from the 3D window.
It is down to the graphics card or drivers...make sure they are up to date.
We know it for sure because we can see the issue on our Dell XPS15.. you can run the application using the integrated graphics card, or tell it to use the NVidia high spec card. When we run with the NVidia we don't get a problem, whereas we do with the integrated card.
If you see this...
bmp-import-error-grey.jpg (29.12 KiB) Viewed 3037 times
Instead of this...
bmp-import-error-picture.jpg (35.11 KiB) Viewed 3037 times
Then pick a better graphics card, or update your openGL driver!
choose-graphics-card.jpg (104.2 KiB) Viewed 3037 times

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