I have a Versalaser 3.50 30W. When the computer is switched on with the versalaser usb cable connected, I get a message requesting me to install the new hardware.
When I start the Versalaser control panel it says "disconnected" at the bottom of the screen.
I re-install the driver from the CD - no effect.
I have tried a different computer.
I have tried a different usb cable.
If I do a test print from the vls3.5 in the printers folder, the page appears on the control panel screen okay.
Any thoughts?
nolly53
Versalaser Disconnected
Moderators: Martin, Steve, Mr Magoo
- Denford Admin
- Site Admin
- Posts: 3634
- Joined: Fri 10 Feb , 2006 12:40 pm
- Hardware/Software: Go to User Control Panel > Profile
Enter as much information about your CNC hardware and software as you can - it makes it easier for everyone to know what you're talking about then. - Location: Sunny Brighouse
- Contact:
Re: Versalaser Disconnected
I don't know the Lasers well at all, but it sounds like you've done some basic checks to find out whats wrong:
There is power to the USB as windows sees the machine and asks for the driver.
As you've tried another PC and cable it rules out USB hardware or cables
All that's left is a faulty CPU board on the laser or less likely a driver issue (maybe just worth trying another PC with the latest ULS drivers installed (not forgetting to make the Laser the default printer)
There is power to the USB as windows sees the machine and asks for the driver.
As you've tried another PC and cable it rules out USB hardware or cables
All that's left is a faulty CPU board on the laser or less likely a driver issue (maybe just worth trying another PC with the latest ULS drivers installed (not forgetting to make the Laser the default printer)
Re: Versalaser Disconnected
Have you installed the USB device drivers as requested & if so do you get a message?
Check in Device Manager that all USB devices are correct.
The device drivers are on the ULS installation CD.
Check in Device Manager that all USB devices are correct.
The device drivers are on the ULS installation CD.
Re: Versalaser Disconnected
I had the engineer out today. It needed a new usb board. I was glad that I had tried all the right things before getting him out.
Thanks for the help.
It'll be busy for the next week catching up after its little rest.
nolly53
Thanks for the help.
It'll be busy for the next week catching up after its little rest.
nolly53