E-Mail file problem

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E-Mail file problem

Post by jwepjb » Tue 11 Dec , 2012 16:15 pm

When a pupil tried to email (microsoft outlook) a 2D V2 design to me the file was blocked and i couldnt open it
help please

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Re: E-Mail file problem

Post by Denford Admin » Tue 11 Dec , 2012 17:27 pm

It's probably a network security setup which blocks file extensions that aren't on a list of harmless files.
Try zipping it up and sending the .zip file
Or rename it, eg: designfile.dtd to designfile.txt

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Re: E-Mail file problem

Post by nickrobin007 » Mon 14 Jan , 2019 11:03 am

The problem may be in fact be caused by a slow Internet connection. You can conduct an Internet speed test that will tell you the exact status of your Internet speed. You can also check the Internet speed test for what you are paying for. If it is not satisfactory, then reset the router following the steps given on how to reset linksys router and get a better Internet connection.

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Re: E-Mail file problem

Post by TDIPower » Mon 14 Jan , 2019 21:14 pm

I have had issues with dtd files, always have to zip them, its outlook or works setting for outlook


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